Everyone who’s seen the Minority Report remembers the scene
where Tom Cruise walks into the shopping centre and the adverts become
personalised and speak directly to him. If you don’t remember, or you haven’t seen
the film, take a look at the video below.
As you may already know, in 2013 Tesco
signed with Lord Sugar’s company Amscreen to install TV screens in 450 of
its petrol stations. Each screen has a camera in it, which scans the face of
every consumer, automatically deciding their age and gender. Consumers are then
shown targeted adverts based on those details. As you can imagine, once all of
the flaws have been ironed out, this is going to be incredibly beneficial for marketers.
This year, Emotient,
the leading authority on facial expression recognition and analysis, have taken
the above a step further. Rather than focusing on relaying a message across to the
consumer like Amscreen, they’re actually helping us gain more accurate and
real-time data about consumers’ interactions with products, offers and the
store itself. The technology works by tracking the seven primary facial emotions
(joy, surprise, sadness, anger, fear, disgust, and contempt) and then collating
all of this information so that we can understand consumers’ reactions at POS. Click here to watch a video that will provide a more comprehensive explanation.
As this technology is utilised in multiple locations and by
all brands, shops and agencies will have a database of accurate
consumer information that we've never been able to collect before. Not only will this information allow us to target
consumers as seen in the clip from Minority Report, but we will also know how
they're feeling, allowing us to tailor adverts to suit every age, gender and even mood. Incredible stuff don’t you think?
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